Moving, Packing and Utilities
Under a nonbinding estimate, the mover cannot require you to pay more than the amount of the estimate, plus 10 percent (or 110 percent of the estimate amount) at the time of delivery. You then are obligated to pay any remaining charges for any additional services that you requested or were required to accomplish your move that are more than this 110 percent 30 days after your shipment is delivered if the services or quantities were not included in your estimate.

— Binding Estimates
Many movers also provide binding estimates. A binding estimate means that you are obligated to pay the price set forth in the binding estimate even if the shipment weighs more or less than the estimated amount.

All binding estimates cover only the goods and services listed on the estimate. If you add items or request additional services, the mover may revise the original estimate before your shipment is loaded or, if you request additional services after your shipment is in transit, your mover will bill you for these added services 30 days after your shipment is delivered if they were not included in your estimate. In addition, all movers reserve the right to charge for services necessary to accomplish delivery, even if those services are not requested by the shipper. For example, additional charges will apply if you are not prepared to accept delivery and the shipment is placed in storage or if a smaller (shuttle) truck must be used to accomplish delivery because your new home is located on a narrow street. Again, your mover will bill you for these services 30 days after your shipment is delivered if they were not included in your estimate.

Another type of estimate used by many movers is the not-to-exceed estimate. This type of estimate is called various things by various movers, such as Guaranteed Price or Price Protection, but the end result is the same—an estimate based on a binding estimate or on actual cost, whichever is lower. Like a binding estimate, a not-to-exceed estimate must be provided to you in writing and is binding on the carrier.

— Not-to-Exceed Estimates
Not-to-exceed estimates differ though in that the binding estimate amount becomes the maximum amount that you will be obligated to pay for the services listed on the estimate. This maximum amount alternates with the tariff charges applicable based on the actual weight of the shipment, with the customer paying the lesser of the two amounts. When you accept a not-to-exceed estimate, the move is performed at actual weight based on the tariff-rate levels, with the binding estimate representing the maximum charge that you will have to pay.

The AMSA advises you to get more than one estimate and watch out for low-ball movers. If a mover you are considering tells you that he can move you for an unrealistically low price, be careful. It could mean he suddenly will remember some extra charges once your shipment has been loaded on the truck, the doors have been padlocked and he is ready to drive off into the sunset with all of your worldly possessions.

If a mover you are considering refuses to provide you with an in-home estimate and tells you he can provide an accurate estimate over the phone without ever seeing your home and your furniture, choose another mover.

Remember, it’s not just the price; it’s the total value of a professional move.

PLANNING FOR MOVING DAY
According to the American Moving and Storage Association (AMSA), the summer months are the busiest time of the year for movers. In addition, the beginning and end of each month are traditionally busier than midmonth regardless of the season. If you are planning to move during one of the times, plan well in advance so your mover’s schedule will fit yours.

Get started by contacting the movers on your list. Inform them of your destination and the timing of your move. Ask movers to provide you with a written estimate and have them explain the services listed in the estimate in detail. Carefully compare each estimate to see which company best suits your needs and budget.

PACKING
Proper packing by a trained packer using specially designed cartons and materials is crucial to a good move. Schedule packing with the mover a day or two before the moving van is loaded. If you are packing yourself, it is never too soon to start. While packing yourself can save money, movers usually will not accept liability for damage to items packed by owners.

Be present when your goods are packed. An inventory of your goods will be made, and it is important to resolve any disagreements prior to signing the inventory. Make sure all copies are legible and all items are numbered. Have valuable items listed separately. Some appliances may require servicing prior to the move. Your mover can schedule these services for you.

There are several options for insuring your goods. All household goods shipments move under limited liability; however, you may purchase additional liability coverage from your mover.

Your mover may ask you to select several consecutive days during which your goods can be loaded and a second series of dates during which your goods can be delivered to your new home. A spread of days gives you and your mover the flexibility needed to keep your move on schedule. Remember that summer months are the busiest, and some movers offer lower prices between the months of October and April.

   
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